We have found the root cause of the instability issues with Ejabberd, basically our database is too big for the internal databases and we need to export to SQL based database.
Currently we are trying to do this migration but not without issues. Will update status later.
I have now removed the Python based transports and enabled the Spectrum ones again since it did not have any effect disabling them. Lets see what happens in a few days of running this way.
I have now stopped the Spectrum transports to see if that improves stability. At the same time I have also adjusted the logging to capture more details if we encounter more problems.
We have upgraded to last version of Spectrum due to stability problems on the version we have been running (pulling down the ejabberd server). Hope things are (more) stable now.
Now we have upgraded to the new version of Ejabberd that hopefully will fix the problems we have had with the transports taking down the service a few times every day. We will see over the next few days if all has been fixed.
You can read more about this new version of Ejabberd here: http://www.ejabberd.im/ejabberd-2.1.4
New patch applied now that hopefully fixes the issue. We think the problems is with Spectrum transport and the way ejabberd handles some error messages from Spectrum.
More information: https://support.process-one.net/browse/EJAB-930
We have now applied the patch to the running stable version, it will be fixed in Ejabberd 2.1.4 so next upgrade is safe. Let us just hope this now works! (Thanks a million for the help Asbjørn!)
We are having some stability issues with the Jabber service these days, I am looking into the problem and will try to fix it as soon as possible. Very sorry about this.
The Spectrum test transports have now been upgraded to version 0.1 as described and distributed on http://spectrum.im. Now we will test these a few weeks, and if they work good we will remove the Python based transports. Remember that you will have to re-register on the transport at that time.
Have a nice easter!
Update: Recently Spectrum was upgraded to version 0.2 🙂
The new certificate has been installed, and in the process I also upgraded to latest Ejabberd version, currently at 2.1.3. Soon I will also look at the Spectrum transports to see if development has imrpoved these too.
Have a nice weekend and soon easter! 🙂
The SSL certificate has expired and we are in the process of getting a new one in place. Sadly this is taking some time due to manual verification and actions on my side.
The lateness of this fix is a direct result of a mildly overworked sys-admin, very sorry about this! 🙂